Bellerophon symbol, variation 7 jonath.co.uk
Thursday 3rd Aug 2006
My advice when buying a kitchen - be very, very wary of buying one from Ikea. Maybe they're all as bad as each other. I don't know. I had the strangest phone call today from someone from Ikea. It was one of those phone calls that leaves a weird impression and when it ends, about five minutes later, you can't help but think, "What was the point of that? What has been gained?" and I still can't answer either of those two questions. The phone call merely served to remind me to 'put it all in writing', which is what I am now doing. It was this guy, though, being very careful with his language, calling me sir and all this (which just annoyed me), reminding me of the various documents I had signed (yes, the installation had been completed to my satisfaction) but seemingly oblivious to the fact (or refusing to take my word for it), that the kitchen had since displayed unacceptable faults as a result of ordinarily usage of said kitchen. So I says, "Look, erm, I don't think this conversation is actually going anywhere, so . . . well, it would have been good to get it all sorted out over the phone like this, but I'll just send on the letter of complaint that myself and my partner have been drafting and we'll take it from there." Yeah . . . I even asked him about the maintenance of our worktops, but he had no idea. Everyone I speak to about these worktops has different advice to offer. Craziness.

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